ABOUT ME

About bellüber and its founder, Stephanie Collyer (Bell)

Hello!

I’m Stephanie Collyer.

I have been marketing for my clients’ businesses since 2001.

My mission is to help businesses market themselves online, in a way that gets great results, while growing and maintaining their reputation.

I believe every client deserves exceptional service. My pre-business background in hospitality taught me that great customer service isn’t about grand gestures, it’s about listening, communicating clearly and doing what you say you’ll do.

Brief background

In 2001, I started a web design business, building websites for local clients, including an online ordering website for a café in Ipswich (years ahead of platforms like Deliveroo and Just Eat) and a property sales and rental portal, for estate and letting agents to subscribe and list their properties.

In November of 2013, I launched Bellüber, to help companies to focus their marketing activities on producing results.

My philosophy is that advertising should be friendly, honest, transparent and straightforward.

Read Steph’s blog post for more info about her personal and career history.

Stephanie, Founder of Bellüber

Bellüber’s 6 point approach to marketing

LISTENING

We take you through our 28 Point Discovery Session in which we ask the right questions and LISTEN to your answers. This puts us in good stead to create your marketing strategies and action plan for implementation.

UNDERSTANDING

We have lots of experience in owning and running businesses which means we understand the day to day issues you face with managing your time and resources for marketing as well as how important it is to get a good ROI.

CARING

We treat your money like it is our own, watching where your advertising budget is spent, to test ads and measure the results. We adapt the marketing strategies and revise the plan in order to maximise your ROI.

INFORMING

We keep you informed with what we are doing by providing easy to understand, monthly reports with the results of the marketing activities.

RESPONDING

We are on call for any additional assistance you might need and will quickly respond to and manage your last minute, urgent requests.

GUIDING

We train and guide someone in your team to take over the marketing activities and grow your revenue, with our guidance along the way.

Bellüber’s 6 point approach to web design

We not only design and develop great looking, user-friendly websites that encourage visitors to take action, but we pride ourselves on providing reliable and efficient service. Our clients can vouch for this.

A FAST AND RELIABLE RESPONSE

If you have any queries before, during or after the work is undertaken, we respond usually within the hour and within a maximum of 24 hours (on weekdays and also weekends for urgent support).

After sales service

After the project is complete, we are still on call if you need us in the future. We have clients that we support whose websites were completed years ago and we only charge a minimal price for one-off minor assistance/support.

You have full control - if you want it

Once your website is complete, we show you how to manage, maintain and update it. You have the Administrator login details to access and manage your website.

Meeting deadlines

If you have a deadline for your website to be launched, we meet it. This is of course subject to you getting any content we mutually agree for you to provide to us in time.

All work is done by us

We do not offshore any of the work – it is all undertaken by us. This is because we know we can provide the great service we insist on.

We don’t over-promise or under-deliver

We tell you what we can do and also what we can’t, so you can make an informed decision whether to use us.

Who we work with

We work with small and medium-sized businesses that:

  • Have great products/services but don’t feel they’re getting this message through to potential customers
  • Feel that competitor(s) with lower quality products/services are attracting more customers through better marketing
  • Want a marketing company that makes it their absolute priority to produce a great return on their investment
  • Feel out of touch so missing opportunities with new marketing methods and formats
  • Would like someone to come in and improve all their marketing materials
  • Want to gain the skills required to implement the schedule of marketing activities that we schedule for them/their team