Privacy & Cookies Policy

Last updated: August 2026

Belluber Ltd respects your privacy and is committed to protecting your personal information.

This policy explains what information I collect when you use this website, contact Belluber or use my services, why I collect it, how it is used and the rights you have.

Who is responsible for your information?

Belluber Ltd is the data controller responsible for personal information collected through this website and in connection with Belluber’s services.

Belluber Ltd
Registered in England & Wales: 9770384
Email: steph@belluber.com
Website: belluber.co.uk

If you have any questions about this policy or how your personal information is used, please contact me.

What information I may collect

Depending on how you use this website or interact with Belluber, I may collect information including:

  • your name
  • business or organisation name
  • email address
  • telephone number
  • information you provide in an enquiry or contact form
  • information you provide when booking a call or meeting
  • information you provide when subscribing to emails
  • information relating to services you enquire about or purchase
  • correspondence between you and Belluber
  • technical information about how the website is accessed and used

I only collect information that is relevant to the purpose for which it is being used.

How I use your information

I may use your information to:

  • respond to enquiries
  • arrange calls and meetings
  • provide quotations or information you’ve requested
  • provide and manage services for clients
  • communicate with clients about their work
  • maintain appropriate business and financial records
  • send marketing emails where I have an appropriate lawful basis to do so
  • understand how people use the Belluber website
  • improve the website, services and marketing
  • maintain the security and operation of the website

Lawful bases for using your information

UK data protection law requires me to have a lawful basis for processing personal information. The basis I rely on depends on why the information is being used.

These may include:

Contract – where using your information is necessary to provide services you’ve requested or to take steps at your request before entering into a contract, such as discussing a project or preparing a quotation.

Legal obligation – where I need to retain or use information to comply with a legal requirement, such as financial, accounting or tax obligations.

Legitimate interests – where I have a legitimate business reason for using information and this is not overridden by your interests or rights. This may include responding to business enquiries, managing client relationships, maintaining the security of the website and improving my services.

Consent – where you’ve specifically agreed to something, such as certain marketing communications or the use of non-essential cookies. Where I rely on consent, you can withdraw it at any time.

Contact forms and enquiries

When you contact me through this website, by email or by telephone, I use the information you provide to respond to your enquiry and, where appropriate, discuss or provide Belluber’s services.

Submitting an enquiry does not automatically subscribe you to marketing emails.

Information submitted through the website may be processed by the services I use to host and operate the website and email system.

Booking a call with Calendly

Belluber uses Calendly to allow visitors to book telephone calls and online meetings.

When you make a booking, Calendly processes the information you provide, which may include your name, email address, booking preferences and information you enter when arranging the meeting.

Calendly is a third-party service and processes information in accordance with its own privacy arrangements.

Email newsletters and marketing

I use Mailchimp to manage email subscriptions and send Belluber newsletters and marketing emails.

If you subscribe, information such as your name and email address will be stored and processed by Mailchimp for this purpose.

Emails sent through Mailchimp may include tracking that allows me to see information such as whether an email has been opened and which links have been clicked. I use this information to understand which content is useful to subscribers and improve future emails.

You can unsubscribe at any time using the unsubscribe link at the bottom of any marketing email or by contacting me.

Mailchimp processes personal information in accordance with its own privacy policy.

Website analytics

I use Google Analytics to understand how visitors use this website.

Google Analytics can provide information such as which pages are visited, how visitors reached the website, approximate location and information about the device or browser being used.

I use this information to understand how the website is being used, which content is useful and where improvements could be made.

Google Analytics uses cookies and similar technologies. Where consent is required, these will only be activated after you have made the appropriate choice through the website’s cookie controls.

Google Search Console

I use Google Search Console to understand how this website performs in Google Search.

It provides information including search queries, impressions, clicks, indexing and website performance. I use this information to understand how people find Belluber through Google and to identify potential improvements to the website.

Videos and embedded content

Some pages may contain videos or other content embedded from third-party services such as YouTube.

Embedded content can behave in a similar way to visiting the third-party website directly. Those services may collect information about your interaction with their content and may use cookies or similar technologies.

Where third-party content requires non-essential cookies or similar technologies, these will be controlled according to your cookie choices where required.

Social media

This website includes links to Belluber’s profiles on social media platforms such as Facebook, Instagram, LinkedIn, X and YouTube.

If you follow these links, the relevant platform may collect information about your visit and will process your information in accordance with its own privacy policy.

Where social media content is embedded directly into this website, additional cookies or similar technologies may be used. Where consent is required, these will only be activated after you have made the appropriate choice through the website’s cookie controls.

Cookies

Cookies are small files stored on your device when you visit a website. They can be used for purposes such as making a website work, remembering preferences and understanding how the website is used.

The Belluber website may use:

Strictly necessary cookies – these are required for the website to operate correctly, maintain security or provide functionality you’ve requested.

Analytics cookies – these help me understand how visitors use the website and identify ways it can be improved. This includes Google Analytics.

Functional and third-party cookies – these may be associated with functionality or content provided by third-party services such as Calendly or YouTube.

Strictly necessary cookies do not normally require consent. Other cookies and similar technologies will only be used where the appropriate consent has been provided.

You can manage your choices using the cookie controls provided on this website. You can also control or delete cookies through your browser settings.

Who I share information with

I do not sell your personal information.

I may use trusted third-party service providers where necessary to operate Belluber and provide its services.

Depending on how you interact with Belluber, these may include providers of:

  • website hosting and technical services
  • email services
  • website analytics
  • appointment scheduling
  • newsletter and email marketing services
  • video and embedded content
  • social media services
  • accounting and other professional services

These providers may process personal information on Belluber’s behalf or, in some circumstances, act as separate data controllers.

I may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

Information processed outside the UK

Some of the third-party services I use may process or store personal information outside the UK.

Where personal information is transferred internationally, appropriate measures are used where required by data protection law to protect that information.

How long I keep information

I only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting or reporting requirements.

How long information is retained depends on its nature and purpose. For example, information relating to clients and financial transactions may need to be retained for longer than an unsuccessful general enquiry.

Information used for email marketing will be retained until you unsubscribe, withdraw consent where applicable, or it is no longer appropriate or necessary to retain it.

Keeping your information secure

I take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances and the lawful basis being used, UK data protection law gives you a number of rights in relation to your personal information.

These may include:

  • the right to ask for a copy of the personal information I hold about you
  • the right to ask for inaccurate or incomplete information to be corrected
  • the right to ask for personal information to be deleted in certain circumstances
  • the right to ask for the use of your information to be restricted in certain circumstances
  • the right to object to certain uses of your information
  • the right to data portability in certain circumstances
  • the right to withdraw consent at any time where I rely on consent

Not every right applies in every circumstance.

If you’d like to exercise any of these rights or have a question about information Belluber holds about you, please contact me at steph@belluber.com.

External websites

This website contains links to other websites.

Belluber isn’t responsible for the privacy practices or content of third-party websites. If you follow an external link, you should check the privacy information provided by that website to understand how it handles your information.

Complaints

If you have concerns about how Belluber uses your personal information, please contact me first so I can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Information Commissioner’s Office

Changes to this policy

I may update this Privacy & Cookies Policy from time to time to reflect changes to this website, the services I use or legal requirements.

The latest version will always be published on this page with the date it was last updated.